Fire Magic provides a lifetime warranty for cast stainless burners, stainless cooking grids, and housings. Stainless flame tamers are warranted for five years, all other components (except ignition and electronic parts) for three years, ignition systems (except batteries), and electronic components (including lights & thermometers) for one year. A limited two-year labor warranty covers repairs up to $95. In a multi-user setting (excluding commercial use) this grill is warranted to be free from defects in material and workmanship for the stainless grill housing, burners, cooking grates, brass valves, inner lines, and manifold assemblies for five years, all other components (except batteries) are warranted for one year. Labor is not included.
Refer to the manufacturer's manual for full warranty details.
I still don't receive the stove, I can't give any review yet
Ordered Ilve parts from the website. Explicitly stated free shipping and after received a message from customer service refusing to accept the order without paying an additional charge for freight.
Perfectoon!
I cannot comment on Thor product as company never delivered to me in the manner expected. I order over 8k worth of Thor appliances which have a great reputation. However I will never use Primefair again. Customer service was nice via text but when I had an issue with deliver no one took ownership and I am being told they are not responsible for the driver nor delivery. I never had the opportunity to receive w my items and I never received a refund yet which I am still disputing. Just use a local Thor distributor which is now what I did.
Excellent service