I am completely satisfied with PrimeFair service. Not so much with the product itself though - but that has nothing to do with the seller, rather it’s a manufacturer decision to have cover without side piece. So, basically you are getting just one piece of cover that goes front-top-back only and doesn’t cover side of a cabinet.
The stove looks great in my kitchen. I have only used it once so far, but it seems very solid with great features. PrimeFair service was exemplary.
Very happy with this heat pump! the 3 ton seems like it will work perfectly for our 1800 sq foot house in New Mexico at 6400ft. Our summer highs aren't usually over the mid 90's and winter lows rarely get below 20. Since it's almost summer, we haven't had the chance to really test out the heat other than to check that it works. When tested, the cooling portion works very well in the mid 80's in the afternoon to cool the house down to 72 quite easily, though we usually don't set it that cold. It did come with some minor shipping damage: a dent at the top edge maybe a foot wide and pushed in maybe four inches. We just bent it mostly back into shape and it appears to have had no effect on the internal mechanisms. It should save us a significant amount over our propane furnace and even be more efficient than the pellet stove at $7 per bag.
Just received the unit 2days ago looks good but not installed yet
Really happy with it but, didn't get the dust cover for the top as per the directions or grid sent email a week ago haven't heard back if this one needs that or not.